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Technical Issues

I’m having issues processing my payment…

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If you are having difficulty processing your payment, there could be several reasons for this. Our Customer Service Team is available through our online chat function at the bottom right-hand side corner of your screen from 8:30am to 5:00pm (AEST) Monday to Friday excluding weekends and Queensland Public Holidays.

You can also call customer service on 1800 375 099 or submit a request online by filling in the form on our contact us page. We will notify you that we have received your request within 24 hours.

Need Assistance?

Feel free to contact us if you have any questions or concerns. We are always happy to help.

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